What Is a Cavity Wall Borescope Survey?

A borescope survey uses a small camera inserted through a drilled hole to inspect the inside of your cavity wall. It's the definitive way to assess your insulation's condition.

What Is a Borescope?

A borescope (also called a cavity camera or endoscope) is a flexible or rigid camera attached to a thin probe. It is inserted through a small hole drilled in the wall — typically in a mortar joint — to provide a direct visual inspection of the cavity interior.

This allows our surveyor to see exactly what is in the cavity, in what condition, and how well it covers the wall. It's far more reliable than estimates based on property age alone.

The same technique is used before new cavity wall insulation installations to confirm the cavity is clear, clean and suitable for filling.

Our borescope survey reports are detailed enough to support insurance claims, CIGA complaints against original installers, and pre-purchase property surveys. We document findings with photographs and a written assessment.

What a Borescope Survey Reveals

Insulation Presence & Coverage

Confirms whether insulation is present and whether it covers the full height and width of the cavity. Voids and gaps become immediately visible on camera.

Insulation Condition

Shows whether insulation is dry, damp, saturated, degraded, slumped or contaminated. Wet or compressed insulation is clearly identifiable and distinguishable from intact material.

Insulation Type

Identifies whether mineral wool, EPS bead, blown fibre or other materials are present. This is important for planning extraction — different materials require different approaches.

Cavity Structure

Reveals the condition of the cavity wall ties, mortar debris and overall structure. This informs recommendations beyond just insulation — for example, if ties are corroded or the cavity has structural concerns.

What Happens During a Borescope Survey

Small Holes Drilled

The surveyor drills small access holes at intervals in the wall — typically in mortar joints to minimise visible marks. Usually three to five holes per elevation, depending on property size.

Camera Inspection

The camera probe is inserted through each hole and manoeuvred to inspect as much of the cavity as possible. Findings are recorded visually and photographed.

Written Report

A detailed report documents what was found in the cavity, condition assessment, photographs and recommendations for next steps.

Holes Sealed

All access holes are repointed or filled. The survey leaves the property in essentially the same external condition as before.

When Should You Get a Borescope Survey?

  • You suspect your existing insulation has failed (damp, cold spots, mould)
  • You're buying a property with existing cavity wall insulation and want to know its condition
  • You need documentation for an insurance claim or complaint against an installer
  • Before deciding whether to extract or re-insulate
  • As part of a pre-installation survey to confirm the cavity is clear before new insulation

Book a Borescope Cavity Survey

Zest carry out borescope surveys across North East England, Cumbria, North Yorkshire and the Scottish Borders. Contact us to arrange a visit.